Welcome to Restaurant Zone!
We’re excited to have you on board. At Restaurant Zone, we help hospitality businesses across the U.S. and Canada find and hire exceptional talent. Our clients range from restaurants and hotel groups to retailers and food service companies—all looking for the right people to grow their teams and improve their operations.
Founded in 2014, Restaurant Zone was built on the belief that great hospitality starts with great people. Our recruiters have decades of combined experience, many of them coming directly from the hospitality world. This gives us a unique edge—we understand the day-to-day challenges our clients face and what it takes to build high-performing teams that thrive in fast-paced environments.
Our mission is simple: deliver real results. That means finding candidates who not only match our clients’ culture, but also help drive sales, boost retention, and support long-term growth. We use a proven, highly selective screening process that sets us apart in the industry—saving our clients time and ensuring they meet only the best.
As a new team member, you’re joining a company that values excellence, hustle, and heart. We’re not just filling roles—we’re making a difference in the lives of our clients, candidates, and team.
Welcome to the team. Let’s build something amazing together.

Curriculum
- 5 Sections
- 66 Lessons
- Lifetime
- Day 1 – RZ Orientation + Tools SetupTrainer Tasks: Watch: RZ Culture Video + Org Chart + Mission Overview Trainee Training: CATS ONE/Google Workspace/Dail pad ,Tech Tools Doc, SOPs Trainee Tasks: Slack Message to On-Boarding Channel the Screenshot of successful logins & Begin using the Daily Log Template.27
- 1.1RZ Training Meeting: Welcome to the team! – Google Meet Coordinated by Trainer – 2 Hours
- 1.2Welcome to the Course – Training Walkthrough
- 1.3About Your Instructor
- 1.4RZ’s Culture Slides & Recruiter Lifecycle
- 1.5New Hire Action: Training Modules Below – All up to the next meeting
- 1.6Company Newsletters 2026
- 1.7RZ Recruiting Checklist to Success
- 1.8Manage Your Energy, Not Your Time
- 1.9Google Basics SOP
- 1.10Dialpad Setup
- 1.11RZ’s Tech Tools
- 1.12Catsone Cheat Sheet
- 1.13RZ Training Meeting: Tech Support & Restaurant Operations Training
- 1.14RZ Training Meeting: First RZ All Staff Meeting/Introduction to the team!
- 1.15Restaurant Operations PDF
- 1.16Restaurant Lingo
- 1.17New Hire Action: Complete Training Modules Below.
- 1.18Restaurant Ops Recording
- 1.19RZ Company Policy
- 1.20RZ Accounting Presentation
- 1.21Customer Experience & Service Training
- 1.22Matt’s 3 Simple Steps to Becoming a Recruiting King/Queen
- 1.23New Hire Action: Complete the Daily Log and Training Resources Below by EOD.
- 1.24Daily Log (Template)
- 1.25ZipRecruiter Training Video
- 1.26Zip Recruiter Job Description Template
- 1.27Restaurant Terminology
- Day 2 – Client Intake + Job Order Recap + Job Order Strategy + Zip Ad Introduction16
- 2.1RZ Training Meeting: Restaurant Zone Clients & CATS One Job Order Training
- 2.2Candidate and Client relationships, Communication and Q&A session
- 2.3Client Relationship Building
- 2.4Concepts to Source From
- 2.5Boolean Searching
- 2.6Indeed Training Video
- 2.7Indeed Templates
- 2.8Text Message Templates
- 2.9RZ Training Meeting: Sourcing Strategy, Indeed, CCTE
- 2.10What Makes an Excellent Recruiter at RZ? And How to Avoid Replacements!
- 2.11What Makes an Excellent Recruiter at RZ? And How to Avoid Replacements! Part 2
- 2.12New Hire Action Item: Complete the Following Training
- 2.13Candidate Interview Questions
- 2.14Sample Interview Calls
- 2.15Recruiting Success Stories
- 2.16RZ Training: Matt’s Best Practices for Screening/Submitting Candidates
- Day 3 - Candidate Screening Interviews, Email Submissions, Client Engagement11
- 3.1RZ Training Meeting: Candidate Screening Interviews, Public Record Checks, Email Submission, Client Engagement
- 3.2New Hire Action
- 3.3“What if I’m stuck and feel like giving up?”
- 3.4Restaurant Zone Hospitality Hiring Checklist
- 3.5Candidate Screening Phone Interview –
- 3.6RZ Format for Client Submissions
- 3.7Client Engagement – Client Relationships Continued, Feedback,
- 3.8Client Interview: Prep Notes for the Candidate – Email Template
- 3.9Interview Tips for Candidates (preparing candidates for client interviews)
- 3.10RZ Training: Recruiting Success Stories
- 3.11Daily Log
- Day 4 - Client Interviews, Offer/Acceptance, Placement Process9
- 4.1RZ Training Meeting: Client Interviews, Offer Acceptance, Placement Process
- 4.2New Hire Action:
- 4.3Client Interview Best Practices
- 4.4Resources Needed: Client/Candidate Negotiation
- 4.5Offer Letter Template
- 4.6Resources Needed: Placement Process
- 4.7Client Invoicing
- 4.8Resources Needed: RZ Individual Action Plan
- 4.9Daily Log
- Day 5 - New Hire Individual 1 on 1, New Hire Action: Create JO Strategy & Review Mentor Feedback3