Curriculum
- 5 Sections
- 66 Lessons
- Lifetime
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- Day 1 – RZ Orientation + Tools SetupTrainer Tasks: Watch: RZ Culture Video + Org Chart + Mission Overview Trainee Training: CATS ONE/Google Workspace/Dail pad ,Tech Tools Doc, SOPs Trainee Tasks: Slack Message to On-Boarding Channel the Screenshot of successful logins & Begin using the Daily Log Template.27
- 1.1RZ Training Meeting: Welcome to the team! – Google Meet Coordinated by Trainer – 2 Hours
- 1.2Welcome to the Course – Training Walkthrough
- 1.3About Your Instructor
- 1.4RZ’s Culture Slides & Recruiter Lifecycle
- 1.5New Hire Action: Training Modules Below – All up to the next meeting
- 1.6Company Newsletters 2026
- 1.7RZ Recruiting Checklist to Success
- 1.8Manage Your Energy, Not Your Time
- 1.9Google Basics SOP
- 1.10Dialpad Setup
- 1.11RZ’s Tech Tools
- 1.12Catsone Cheat Sheet
- 1.13RZ Training Meeting: Tech Support & Restaurant Operations Training
- 1.14RZ Training Meeting: First RZ All Staff Meeting/Introduction to the team!
- 1.15Restaurant Operations PDF
- 1.16Restaurant Lingo
- 1.17New Hire Action: Complete Training Modules Below.
- 1.18Restaurant Ops Recording
- 1.19RZ Company Policy
- 1.20RZ Accounting Presentation
- 1.21Customer Experience & Service Training
- 1.22Matt’s 3 Simple Steps to Becoming a Recruiting King/Queen
- 1.23New Hire Action: Complete the Daily Log and Training Resources Below by EOD.
- 1.24Daily Log (Template)
- 1.25ZipRecruiter Training Video
- 1.26Zip Recruiter Job Description Template
- 1.27Restaurant Terminology
- Day 2 – Client Intake + Job Order Recap + Job Order Strategy + Zip Ad Introduction16
- 2.1RZ Training Meeting: Restaurant Zone Clients & CATS One Job Order Training
- 2.2Candidate and Client relationships, Communication and Q&A session
- 2.3Client Relationship Building
- 2.4Concepts to Source From
- 2.5Boolean Searching
- 2.6Indeed Training Video
- 2.7Indeed Templates
- 2.8Text Message Templates
- 2.9RZ Training Meeting: Sourcing Strategy, Indeed, CCTE
- 2.10What Makes an Excellent Recruiter at RZ? And How to Avoid Replacements!
- 2.11What Makes an Excellent Recruiter at RZ? And How to Avoid Replacements! Part 2
- 2.12New Hire Action Item: Complete the Following Training
- 2.13Candidate Interview Questions
- 2.14Sample Interview Calls
- 2.15Recruiting Success Stories
- 2.16RZ Training: Matt’s Best Practices for Screening/Submitting Candidates
- Day 3 - Candidate Screening Interviews, Email Submissions, Client Engagement11
- 3.1RZ Training Meeting: Candidate Screening Interviews, Public Record Checks, Email Submission, Client Engagement
- 3.2New Hire Action
- 3.3“What if I’m stuck and feel like giving up?”
- 3.4Restaurant Zone Hospitality Hiring Checklist
- 3.5Candidate Screening Phone Interview –
- 3.6RZ Format for Client Submissions
- 3.7Client Engagement – Client Relationships Continued, Feedback,
- 3.8Client Interview: Prep Notes for the Candidate – Email Template
- 3.9Interview Tips for Candidates (preparing candidates for client interviews)
- 3.10RZ Training: Recruiting Success Stories
- 3.11Daily Log
- Day 4 - Client Interviews, Offer/Acceptance, Placement Process9
- 4.1RZ Training Meeting: Client Interviews, Offer Acceptance, Placement Process
- 4.2New Hire Action:
- 4.3Client Interview Best Practices
- 4.4Resources Needed: Client/Candidate Negotiation
- 4.5Offer Letter Template
- 4.6Resources Needed: Placement Process
- 4.7Client Invoicing
- 4.8Resources Needed: RZ Individual Action Plan
- 4.9Daily Log
- Day 5 - New Hire Individual 1 on 1, New Hire Action: Create JO Strategy & Review Mentor Feedback3
New Hire Action: Complete the Daily Log and Training Resources Below by EOD.
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