RZ’s Culture Slides & Recruiter Lifecycle
The Zone Companies Organizational Culture
Our Mission & Goal
RESTAURANT ZONE DELIVERS SUCCESS WITH PRIDE & CARE
Goal: To be an excellent, cutting-edge firm that provides incredible solutions & service to our end customers. While simultaneously striving to provide an incredible work environment & financially lucrative opportunities for our internal staff. Our mission is to cut the turnover rate in the restaurant & hospitality space by half 65% → 32.5%
Our Vision
Whether you’re an employer looking for great people or a job-seeker looking for a fulfilling career, Restaurant Zone has been successfully connecting the two with pride and care for the past 12 years and counting. We pride ourselves here on our work & strive for excellence on a daily basis for our clients.
What We Do
Restaurant Zone aims to provide the best service, consistency and expertise in the restaurant & hospitality space. Our #1 priority is focused on our customers, providing high quality customer experience across restaurants, retail, hotels, and the hospitality industry in the US & Canada.
For Employers To provide hiring solutions and to strive our best to alleviate hiring pain-points & all while providing fantastic attentive services.
For Job-Seekers To help land fulfilling careers, offer great options/opportunities, and to strive our best to guide individuals through the hiring process.
We strive for excellence in service & we strive to give incomparable value than our competitors.
Deliver hires that fit your culture & add to your culture but also perform and deliver bottom-line results, increased sales, profits and growth.
We Seek C.A.N.I
Our culture focuses on Constant And Never-Ending Improvement This is an underlying concept in how we approach all things in our systems.
7 Core Values
At The Zone Companies, we particularly commend the following 5 core values in our colleagues
1. Everyone an Entrepreneur
2. Always in Integrity
3. Stoically Structured
4. No Dancing Around Diligence
5. Teamwork to Make Dreams Work.
6. Relentless for Results
7. Unparalleled Urgency
Everyone an Entrepreneur
An entrepreneur is an intrinsically motivated person that exudes leadership qualities such as the ability to persuade and inspire. An entrepreneur is also self-reliant, accountable and can rely on their emotional intelligence to stay calm even in stressful situations.
These types of individuals know how to identify holes in the business and move the needle in the right direction with confidence.
Always in Integrity
At RZ, Integrity is the foundation for everything we do. We are committed to honesty, trust, and transparency. We do the right thing — even when no one is watching. We’ve created a positive and inclusive culture that fosters open, honest, and meaningful relationships.
We foster fairness, and equality and encourage courageous conversations. We do the right thing and strive for fair/equitable solutions for RZ, employees, and clients. Creating solutions in the best interests of all involved; Clients, Candidates, and our RZ team members.
Stoically Structured
Imagine yourself developing a strong structure.
We hold our ground to ensuring tasks are organized, focus our attention on the details, ensure to plan strategically for success and are capable to flex our communication skills.
No Dancing Around Diligence
We all know friends, family members, or coworkers who might always find a way to work around… doing the work.
Here at Restaurant Zone we ensure quality, consistency and accountability. We ensure our work is done in a timely manner and we pride ourselves on our quality, end-results.
Teamwork to Make Dreams Work
Every individual at RZ works together. We strive to support one another in all daily interactions. Being able to see each others blind spots and finding ways to set each other up for success is a large part of how our organization moves forward together.
This piece sets us apart from many other work cultures, while we are competitive as a natural part of the industry, we also want our team to thrive at the same time.
We succeed as one!
Relentless for Results
By actively listening to our clients’ needs and diligently working to surpass their goals, we drive success for both them and RZ. With a positive and focused mindset, we rise above negativity and drama, leveraging our creativity and determination to overcome any challenges.
Setbacks only make us stronger. We view them as learning opportunities that fuel our drive for greater achievements, always keeping our ultimate objectives in sight.
Unparalleled Urgency
A gut-level determination to act NOW. Urgent people eliminate distractions, make fast decisions, and take swift actions. This trait is vital in startups, where moving fast is crucial to avoid losing money or falling behind competitors. Traits you must embody:
Fast, adaptable, flexible, growth-oriented, smart, efficient, ego-less. Complacency sets in when people believe they should “enjoy what they’ve earned,” but this mindset erodes success. The greatest threat to future success is current success. Focus on eliminating complacency.
These Values in Action at Restaurant Zone
As an organization, we meet and work together within branches to collaborate on fluid internal communication.
Sharing feedback, client nuances, and even candidates that we feel can be a good fit for others job orders is something that we continue to help one another grow.
Bringing ideas to the table and supporting the unique skills that we each have to elevate projects and explore growth opportunities.
Cheering each other on as we get placements and close accounts makes the entire entity succeed and executing on the product we are so proud of.
Emotional Bank Account
A theory of “7 Habits of Highly Successful People” by Stephen Covey
https://www.youtube.com/watch?v=Y1ugYimvfhQ
The Five Laws of Stratospheric Success
Law of Value
Your true worth is determined by how much more you give in value than you take in payment.
Law of Compensation Your income is determined by how many people you serve and how well you serve them.
Law of Influence
Your influence is determined by how abundantly you pace other people’s interests first
The Law of Authenticity
The most valuable gift you have to offer is yourself
The Law of Receptivity
The key is to effective giving is to stay open to receiving
https://www.youtube.com/watch?v=IpPQ5XaWIIc
How to Succeed at RZ
- Show up with positive energy and enthusiasm
- Ask lots of questions when you feel stuck
- Be a lifelong learner
- Over-communicate!
- Go above and beyond to earn bonuses
- Use your best judgement and take charge of your decisions.
- Fail Forward- learn from mistakes
- Be resilient and don’t take things personally (but know your boundaries).
How to Manage Your State
State is the energy you bring to the workplace.
Is it Stressed? Frazzled? Tired? Happy? Energetic? Positive?
When you settle in for a day or work, focused time, or even just getting a few things done try to check in with yourself and see how you are feeling in that moment. This feeling with be a constant in the work that you are doing. Managing yourself when you are not feeling 100% can change the outcome of what you do.
How can we get into a good state?
-Physiology, Self-Care, Activities, Morning Routines, etc.
Ideas to setting up a morning routine that encourages a positive state for the day
-Move your Body
-Visualization
-Affirmation
-Gratitude Lists
-Setting Boundaries
-Taking needed breaks
Ted Talk for added knowledge on the subject
https://www.youtube.com/watch?v=Ks-_Mh1QhM
A Metaphor on Feedback
Feedback does not mean you failed.
It means you have an opportunity to course correct.
Say you’re steering a ship in the Pacific Ocean and you’re 1 degree off, what will happen? You don’t arrive at your destination! Worse yet—you might run into a storm. Storms might be in the form of clients complaining or asking for refunds. So how do you avoid storms? You trust your compass to get you back on track. Anyone at the company can serve as a compass to you.
When someone gives you feedback they’re asking you to shift 1 or 2 degrees to reach your goals! There is no failure—only feedback
