Restaurant News Roundup, 12/21/19

Bill Rodgers Latest Restaurant News December 21, 2019

The front-runner for the Democratic presidential nomination, Joe Biden, is calling for the McDonald’s work force to be unionized.  Read more here: https://www.restaurantbusinessonline.com/workforce/joe-biden-calls-unionization-mcdonalds

The food and beverage industry once had the lowest average chargeback rates in the business, but now almost one-third of respondents to a recent survey say these forced refunds are becoming a big problem.  What’s to blame: the sales model of “buy online, pick up in store” – or BOPUS.  Read more here:  https://www.modernrestaurantmanagement.com/chargebacks-a-fast-growing-threat-facing-the-restaurant-industry/ 

Chipotle is testing a new restaurant design in four new restaurants to better support its billion-dollar digital business. Read more here: https://www.prnewswire.com/news-releases/chipotle-debuts-new-restaurant-design-to-support-its-1-billion-digital-business-300977197.html

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